4. Reflect
Reporting
Generating evidence can only get us so far. Ultimately, it doesn’t matter how great an intervention is on paper; what really matters is how it manifests itself in the day-to-day work of students and educational stakeholders. It is therefore crucial that findings of all evaluations are shared to enable learning across an institution.
Universities and colleges are learning organisations. They continuously strive to do better for the participants and staff in their charge. In doing so, they try new things, seek to learn from those experiences, and work to adopt and embed the practices that work best. There has been growing recognition over the last 20 years that simply ‘packaging and posting’ research is unlikely, by itself, to impact significantly on decision-making and behaviours.
Putting Evidence to Work
When writing up your evidence report, your writing should be guided by your Research Protocol and should focus on answering the research questions identified. You should present expected and unexpected results as this will enable further learning and facilitate the adaptation of Theories of Change and the interventions themselves.
Depending on the extent of changes that result from your findings, implementation of these can be – at the same time – tiring, energising, ambitious or overwhelming. It is important to be realistic about your institutional ‘implementation readiness’ and whether motivation, general capacity and programme-specific skills need to be developed. For example, the loss of key staff or advocates can crucially change how your evaluative findings (and their consequent implementation) can be perceived, while a reduction in budgets or staff resources can limit their use.
To avoid deadlocks, consider these possibilities at the early stages of an evaluation approach and use the reflective stage to revisit and consider any discrepancies between the expected and actual findings. The risks and assumptions section of your Theory of Change should be used to highlight contingency plans for potential turnover of staff, or to consider additional funding sources to maintain the innovation over time. To ensure that these kinds of stresses do not affect the successful implementation of your evaluation and its consequent findings, it is recommended to take regular ‘pulse checks’ across your key stakeholders.
Once your evaluation findings lead to the implementation of your intervention as ‘business as usual’, it is important to continue monitoring and tracking that implementation in order to capture how the intervention, in its full roll-out, is behaving and whether your underlying assumptions, contexts and logical chains are still matching the actual implementation in its scaled-up format.
Further guidance
The following video is a recording of a webinar TASO held on 01 July 2020 on the third and fourth step in its evaluation cycle – Step 3 & 4: Measure & Reflect.
The session covers how to:
- Collect & evaluate data
- Report findings
- Mobilise evaluation knowledge across stakeholders